FAQs

Products

Below are some common questions about our products

Why switch from spray parfum to solid parfum?

Solid parfum offers a different way to wear scent — one that’s skin-friendly, discreet and made for life on the move.

Better for your skin – Unlike traditional spray fragrances, our solid parfums are alcohol-free. Instead, they’re made with beeswax and nourishing oils including Jojoba Oil, Sweet Almond Oil and Shea Butter, creating a smooth balm that sits comfortably on your pulse points.

Made for life on the move – Pocket-sized, lightweight and spill-free, solid parfum goes wherever you do. Keep it in your pocket, bag or carry-on and reapply discreetly whenever you want. No bulky glass bottle or liquid restrictions to worry about.

Long lasting fragrance, without the spray – Our concentrated solid parfum melts into the skin, releasing fragrance gradually for up to 8–10 hours. And because it’s compact and designed to be refillable, you get a considered fragrance experience without the bulk of a traditional bottle.

Discover 10 benefits of solid parfum over spray parfum in our Journal.

How long does one solid parfum last? 

With daily use, a full-size Saint Cobes solid parfum should last around 6 months — comparable in usage to a 50ml bottle of spray fragrance.

How long yours lasts will depend on how much you apply and how often you reapply throughout the day.

Is solid parfum as strong as spray parfum? 

Our concentrated solid parfums are designed to last up to 8–10 hours on the skin, gradually developing as it warms on your skin.

Rather than spraying fragrance into the air and creating an immediate cloud of scent, Saint Cobes is applied directly to your pulse points, creating a more personal, skin-close fragrance experience.

You’ll still smell incredible — just without announcing your fragrance before you enter the room.

As with any fragrance, longevity can vary depending on your skin, the scent you choose and how much you apply. And because Saint Cobes is pocket-sized, you can discreetly reapply whenever you want to refresh your scent.

Are Saint Cobes fragrances for men or women? 

Both. While some of our fragrances lean more traditionally masculine and others more traditionally feminine, every Saint Cobes parfum is gender neutral and designed to be chosen by scent, not gender.

From fresh and woody to floral and ambery, simply wear the fragrance that feels most like you.

How can I try the different scents? 

That’s exactly why we created our Discovery Sets. Explore our solid parfums at your own pace, with each scent providing up to 6 weeks of wear — plenty of time to discover your favourites before committing to a full size.

Our Discovery Sets also include a $15 AUD digital gift voucher to put towards your first full-size solid parfum, valid for 12 months and converted to your local currency when redeemed.

They also make a great gift when you’re not quite sure which scent they’ll love.

Can I change scents when I buy a refill? 

Absolutely. Your Saint Cobes case works with every fragrance in our collection, so you can refill your favourite or switch scents whenever you feel like something different.

What do you mean by travel friendly?

Our solid parfums are pocket-sized, lightweight and completely liquid-free, making them easy to take wherever you go.

Pop one in your pocket, bag or carry-on and reapply whenever you like — even at 30,000 feet. And because they’re solid, they aren’t subject to the same airport liquid restrictions as traditional spray fragrance.

What ingredients are in your solid parfums?

Proudly, we have nothing to hide. Our solid parfums are made with a simple blend of parfum, beeswax and nourishing oils and butters.

Parfum, Cera Alba (Beeswax), Ricinus Communis (Castor) Oil, Butyrospermum Parkii (Shea Butter), Simmondsia Chinensis (Jojoba) Seed Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Tocopherol (Vitamin E).

Is solid parfum suitable for sensitive skin? 

Our solid parfums are alcohol-free and made with beeswax and nourishing oils including jojoba, sweet almond and shea butter. As everyone's skin is different, we always recommend patch testing first if you have particularly sensitive skin or known allergies.

How do you use it and how much should I apply?

Simply swipe your fingertip across the balm and apply directly to your pulse points, such as your wrists and neck. A small amount is all you need.

The fragrance can last up to 8–10 hours, gradually softening throughout the day. Reapply whenever you want to refresh or intensify your scent.

How does the refill work?

Once you’ve finished your parfum, simply remove the aluminium refill cup from your case and replace it with a new one.

You can refill with the same scent or switch to something different whenever you like — making it easy to discover new favourites without needing a new case.

How does my Discovery Set gift voucher work? 

Every Discovery Set includes a $15 AUD digital gift voucher to put towards your first full-size Saint Cobes parfum.

Your voucher will be emailed to you after purchase and is valid for 12 months, giving you plenty of time to explore the scents and discover your favourite.

If you’re shopping outside Australia, the $15 AUD value will automatically be converted into your local currency when redeemed.

Can I layer different Saint Cobes fragrances? 

Absolutely. Fragrance is personal, so there are no rules when it comes to making it your own.

Try layering two Saint Cobes parfums together to create something unique, or wear different scents on different pulse points. Experiment with fresh, woody, floral and ambery fragrances to discover combinations that work for you.

That’s part of the beauty of having more than one scent at your fingertips.

Do you test on animals?

Absolutely not. Only ever tested on humans to leave skin feeling hydrated and smelling great!

Does solid parfum melt?

Our solid parfums are designed to stay solid during everyday use, but like any wax-based product, they can soften or melt if exposed to high temperatures for extended periods.

For best results, store below 25°C and keep out of direct sunlight or hot cars.

Do you sell your range in retail shops?

We sure do. Saint Cobes is proudly stocked by a growing network of retail partners across Australia and around the world. 

Interested in becoming a Saint Cobes stockist? Get in touch via our via our contact page to request our wholesale brochure and find out more.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Do you ship internationally?

Absolutely. We ship Saint Cobes worldwide from our distribution centres in Australia and the UK.

All international orders are sent DDP (Delivery Duty Paid), which means any applicable customs fees, duties and taxes are covered by us — so there are no unexpected charges when your order arrives.

There are a small number of countries we’re unable to ship to where reliable proof of delivery isn’t available.

How much is shipping?

We offer flat-rate shipping worldwide, with the exact cost calculated and displayed at checkout.

You can also unlock FREE shipping when your order reaches the minimum spend for your region:

Australia: AUD $125+
New Zealand: NZD $140+
United States: USD $140+
Canada: CAD $180+
UK: GBP £80+
Europe: EUR €130+

All international orders are sent DDP (Delivery Duty Paid), meaning any applicable customs fees, duties and taxes are covered by us — so there are no unexpected charges when your order arrives.

Every order includes digital tracking, so you can follow your Saint Cobes from us to your door.

How long will my order take to arrive?

All orders are packed and dispatched from our warehouse within 72 hours. Once on its way, estimated delivery times are:

Australia & New Zealand: 2–7 business days
United Kingdom: 2–7 business days
Rest of World: 4–10 business days

You’ll receive tracking details as soon as your order has been dispatched, so you can follow its journey to your door.

Does my order come with tracking?

Absolutely. Every order includes digital tracking, with your tracking details sent as soon as your order leaves our warehouse. You can then follow its journey right to your door.

Do I have to pay import and duty taxes?

No. All international Saint Cobes orders are sent DDP (Delivery Duty Paid), which means we cover any applicable customs fees, import duties and taxes.

The price you pay at checkout is the final price — no unexpected charges when your order arrives.

Do you offer a money back guarantee?

Absolutely. We want you to love your Saint Cobes. If your scent isn’t right for you, simply return it within 14 days for a full refund of the product price.

Customers are responsible for return shipping to our Sydney HQ unless the product is faulty, damaged or incorrect.

How to choose a scent?

Check out our Scent Discovery to find the right scent for you!

How can I try the different scents?

That’s exactly why we created our Discovery Sets. Explore our solid parfums at your own pace, with each scent providing up to 6 weeks of wear — plenty of time to discover your favourites before committing to a full size.

Our Discovery Sets also include a $15 AUD digital gift voucher to put towards your first full-size solid parfum, valid for 12 months and converted to your local currency when redeemed.

They also make a great gift when you’re not quite sure which scent they’ll love.

What does top, heart and base notes mean?

Think of them as the different layers of a fragrance, revealing themselves over time.

Top notes are what you notice first, creating the initial impression when you apply your parfum.

Heart notes emerge next and form the main character and body of the fragrance.

Base notes develop more slowly, adding depth and richness while creating the lasting impression that lingers on your skin.

This is particularly noticeable with solid parfum. As the balm warms on your skin, the fragrance develops and different notes reveal themselves over time — so what you smell when you first apply it may evolve as you wear it.

Which fragrance is right for me?

Fragrance is personal, but finding your Saint Cobes doesn’t have to be difficult.

If you already know the types of scents you’re drawn to, explore the top, heart and base notes of each parfum to find something that feels familiar.

Still unsure? Try one of our Discovery Sets and experience all 8 fragrances on your skin before choosing a favourite.

You can also use our Scent Discovery to be matched with a Saint Cobes parfum based on your individual tastes, or search for a fragrance you already love using our Fragrance Match to discover your closest Saint Cobes match.

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